Downloadable Product Design Templates
In addition to enabling the online designer for your products, most standard products have downloadable PDF templates available in a Templates tab on the product page. These can be used by customers to design their product's design offline then the customer can upload their design based on the template in the cart or post-checkout as a finished design layout.
If your auto push or manual push storefront is not showing a template for a particular product, contact your Hub about enabling or adding a template for the product.
Additionally, hub owners can upload their own downloadable template for each product by visiting that product’s catalog settings page.
If you add a new product to your storefront, and have the Design Template Available toggled on, an auto-generated, standard PDF template will be available based on the finished dimensions identified for your product including BLEED AREA, TRIM BOX, and SAFE AREA, as well as your storefront logo to identify the template as yours.
Step-by-Step Guide
Log into your hub admin at admin.yourwebsite.com
In the left menu click Catalog.
Locate the product category for which you would like to manage the default product design templates and click the VIEW PRODUCTS button.
Locate the specific product in the category and click its MANAGE THIS PRODUCT button.
Scroll down and locate in the Product Details section the Design Template toggle controls.
If the Design Template Available toggle is not enabled, checking the box and saving the product will make the design template available on the storefront’s product page in a tab labeled Templates.
If you have created your own master design template (Allowed File Types: .ai, .eps, .psd, .pdf, .jpeg or .tiff, or a .zip file containing one or more filetypes) and exported it as the template for customers to download when clicking the Download Template button on the product’s page, click the Choose File button in the Design Template Override settings row, select your custom file, click the Upload button, then be sure to save the product changes.
Once uploaded, the product will now show a remove button for the custom template which will be labeled as remove and the filename of the template (usually named using the product’s id and ending with a .pdf extension). Press the red Remove ####.pdf button to remove your custom design template and fallback to the default design template PDF.
Design templates can be a deeply personal preference for each printer. So, while we recommend retaining the default design templates on your storefront, it would be best to download the default template and use it as a guide for creating your own.